What happens when non-official mail arrives? If an item of mail arrives that is not covered by your Registered Address Service we will notify you right away! You will receive an email saying that an item of post has arrived but is not covered, if ...
What is a postage deposit and why do I need one? When you have any service with OfficeServ that involves physically forwarding items that arrive for your account, we need to hold a postage deposit! This is a fully refundable amount of money that we ...
One Off Items
What is the one-off item fee? As you might know our Registered Address Service only allows for the forwarding of Official Mail. However we know when running a business it's important to keep costs down, not paying for unwanted services! That is why ...
What Is Official Mail
What is included as "Official Mail" or "Statutory Mail"? OfficeServ processes lots of mail on a daily basis for client all over the world, from London, England to Wellington, New Zealand and loads of places in-between! When it comes to processing the ...
How long will you hold a package that has arrived for my business? Virtual Office Basic & Standard On the same working day a package arrives, we will process it in accordance with how your account is set up. Virtual Office Basic & Virtual Office ...