How it works:
- Mail arrives and is sorted for your account.
- We open and attach a small barcode that identifies your account in our system to the first page of each official letter.
- The letters are then scanned into our processing server, this preforms OCR (Optical Character Recognition) on the scan and makes the PDF (Portable Document Format) searchable!
- We then send you an email with a link to download the PDF from our secure server, the link will expire after 30 days.
- The original hard copy is then held for ten working days, so you can request the forwarding of the original if its required.
- If the original is not requested, its securely destroyed by cross-cut shredding.